Ethics and integrity
G4-56: Organization's values, principles, standards and norms of behavior
The Kemira Code of Conduct is based on Kemira's values, which are also incorporated in the Code. The Code sets the framework for Kemira policies and defines the key principles that are expressed in more detail in the respective policies.
The current version of Kemira's Code of Conduct was approved by the Board of Directors in December 2012 and entered into force on January 1, 2013. The Code is available in 24 languages.
During 2013, training has been provided to all Kemira personnel in all countries via online training program and classroom trainings. 90% of our active personnel (excluding employees who are in the scope of divested businesses) received training during 2013 either via interactive e-learning tool or on-site classroom training. The remaining personnel will receive training in 2014. All new employees will also receive training when joining the company. Signing the Code is not required globally, but this practice is nevertheless in use in some countries.
As a document the Code of Conduct is owned by the Legal function (headed by the Group General Counsel), and most of the activities related to the Code are managed by Ethics & Compliance sub-function (organized under Legal).
G4-57: Internal and external mechanisms for seeking advice on ethical and lawful behaviour
Kemira has in-house legal counsels in all regions that can be contacted via all usual means (e-mail, call, face-to-face, etc.). No special channels have been set up for anonymous contacts. Kemira employees can contact Kemira's Legal function (in-house legal counsels or Ethics & Compliance) in any questions or concerns relating to ethics or compliance. This is stated for example in the Code of Conduct. Any reporting will be treated strictly confidentially and anonymously to the extent possible. Preventing an employee from reporting a violation of the Code is prohibited.
Satisfaction with Legal's advice services is not measured separately, but is indirectly covered as part of the Business Alignment Survey conducted by Legal in November/December 2013.
Each Kemira employee must report any violation of law, unethical activities or non-conformity with the Code of Conduct either via the Kemira Ethics and Compliance Hotline, an independent reporting service provided by an external partner; to Kemira Group Ethics & Compliance function; or the relevant line management.
Each line manager has an obligation to forward all reports made to the line management to the Ethics & Compliance function, which has the overall responsibility of the reporting.
Each employee is required to attend a mandatory Code of Conduct training, which contains information about the reporting system. The reporting system is available 24/7 for the employees and it is provided in 45 different languages. All reports will be treated confidentially and anonymously to the extent possible. According to Code of Conduct, all allegations of potential violations of the Code made in good faith will receive a fair and comprehensive investigation conducted with the relevant internal and/or external assistance. Raising a concern about compliance with the Code will not lead to adverse work-related consequences.