Stakeholder engagement

Stakeholder engagement

The primary purpose of stakeholder engagement is to understand and identify topics material for our corporate responsibility. Different stakeholder groups vary in their expectations, and our job is to meet the expectations through developing our corporate responsibility work.

Stakeholder inclusiveness is one of the main drivers for further improving our corporate responsibility management.


Maintaining an active dialogue with our stakeholders enables us to manage risks and identify opportunities deriving from economic, environmental and social developments. Kemira actively engages with different stakeholder groups, such as shareholders, employees, customers, suppliers and local communities. We also maintain active dialogue with decision-makers, legislators, NGOs and the media.

Kemira’s stakeholder engagement

Kemira takes the concerns and expectations of stakeholders into account when setting targets and key performance indicators for corporate responsibility focus areas, and through open and regular reporting of the performance against set targets in interim financial reports and annual corporate responsibility report.


Key stakeholder groups Basis for identification and
selection of stakeholders
 
Our  approach to stakeholder engagement  Key topics and concerns in 2013 
Shareholders and investors
  • Share of value creation to investors through dividends and interests payments
  • Investor expectations influence on value creation models and strategy
  • Share of value creation to investors through dividends and interests payments
  • Over 500 Kemira shareholders in the Annual General Meeting
  • Capital Markets Day in London with almost 60 participants
  • Approximately 35 roadshow days and almost 250 individual meetings with portfolio managers and other representatives
  • Potential risks and opportunities related to corporate responsibility issues, such as
    • Product stewardship, hazardous substances and regulatory compliance
    • Corporate governance, corruption
    • Resource efficiency as a strategy driver
    • Employee engagement
    • Safety performance
    • Supply chain sustainability
  • Organization’s approach to corporate responsibility management
 Customers
  • Source of value creation to Kemira
  • Customer expectations and needs influence Kemira’s product portfolio and service models
  • We work with our customers to develop products and solutions that help them meet their sustainability needs, to improve their water, energy and raw material efficiency
  • Personal contact with customers
  • Customer seminars, e.g lake restoration
  • Fulfilling the purpose stated in our sharpened strategy: improving customers’ water, energy and raw material efficiency
  • Product stewardship
  • Business ethics and compliance, innovation
 Employees
  • Share of value creation to employees through salaries and payments
  • Employee well-being and capabilities influence our operational performance and value creation
  • We receive feedback from employees through our annual Pulse change surveys and bi-annual Voices@Kemira survey 
  • Personal development discussions twice a year 
  • Kemira European Forum 
  • Town hall meetings
  • Corporate responsibility brainstorming survey
  • Voices@Kemira, participation rate 75% (2011: 84%)
  • Employee well-being, health and safety, decent work conditions
  • Business ethics and compliance
  • Innovative products and solutions
Other relevant stakeholder groups Basis for identification and selection of stakeholders  Our  approach to stakeholder engagement  Key topics and concerns in 2013 
Suppliers
  • Share of value creation to suppliers through payments for goods and services
  • Supplier responsibility and performance influence Kemira’s value creation capability and reduce risk
  • Code of Conduct for Suppliers, Distributors and Agents
  • We work closely with suppliers to ensure they maintain high standards of performance, and provide feedback to help them to improve their operations 
  • Supplier performance evaluation program
  • Supplier audits
  • Product stewardship and safe use of chemicals
  • Business ethics and compliance: Code of Conduct for Suppliers, Distributors and Agents signed and attached in new and revised purchase contracts
Local communities
  • Share of value creation to society through tax payments and employment
  • Good environmental, health and safety performance has a high influence on the acceptance of local communities
  • We collaborate with local people at major sites to understand and address the concerns they may have
  • Open house days
  • Cooperation with schools
  • Safety, environmental, social and economic responsibility and impact
  • Transparency and continuous and open dialogue with the community
Government officials, decision- makers and opinion leaders
  • Stakeholders with capability to influence  or make political decisions on environmental issues, climate change, and chemical legislation
  • We actively participate in the work of industrial trade associations and organizations. Kemira CEO is a member of CEFIC Board of Directors
  • We collaborate with selected non-profit organizations such as Baltic Sea Action Group
  • In selected cases we engage in active dialogue with government officials on national and EU level
  • Phosphorus advocacy project to provide EU and national governments' institutes information on chemical waste water treatment and recovery and sustainable reuse of phosphorus
  • Publication of phosphorus position paper
  • Participation in the preparation of the Cefic paper "The Role of the Chemical Industry in Enabling Shale Gas in Europe"
  • Two completed projects based on Baltic Sea Action Summit 2010 commitments; nutrient recycling from wastewater sludge and technology development for removal of micropollutants from waste water effluents

Visit Kemira.com – Over 250 stakeholders took part in Kemira's virtual corporate responsibility brainstorming.

Visit Kemira.com – High disclosure score in Climate Disclosure Project signals thorough reporting on Kemira's carbon footprint, climate change and risk management.